Last month, a new Kia K4 Hatchback came into our service bay with just 9,400 miles on it. The owner had hit a particularly rough patch on I-70 near the Huber Heights interchange and hadn’t thought much of it afterward. By the time she came in, her front tires had developed an uneven wear pattern…
Last month, an EV9 owner came in from Vandalia nine months after taking delivery, having never scheduled a service appointment because he assumed electric vehicles required no maintenance beyond charging. He had dismissed a subtle brake pedal feel change over the summer and hadn’t checked his tire pressure since January. When he came in, the…
Last month, a Sportage owner from Vandalia ignored her dashboard brake warning light for three weeks, assuming it was “just a sensor issue” that wasn’t urgent. She continued her daily commute to Dayton until one morning her brake pedal went to the floor in her driveway—complete brake system failure from critically low fluid that the…
