Last August, a 2018 Kia Sportage came into our service bay with 94,000 miles on the odometer and a rough idle that its owner had been monitoring for about four months on his daily commute between Huber Heights and the Dayton Mall area along OH-4. He had added two bottles of fuel system cleaner to…
Last September, a 2023 Kia Sportage came into our service bay after its owner attempted the Gorge Trail loop at John Bryan State Park with 6,000 miles of overdue service and tires that had not been rotated since purchase. The trail’s limestone outcroppings and creek crossings put enough stress on the already-worn front tires that…
A Kia Sportage owner came into our service bay last month for a routine oil change. She had no specific concerns and her vehicle felt completely normal on her daily commute between Huber Heights and her workplace near Wright-Patterson Air Force Base on US-35. During the multi-point inspection that accompanies every oil change at Kia…
A Kia Sorento owner came into our service bay last month after developing a persistent engine tick during his morning commute on US-35 between Huber Heights and the Dayton Mall area. He had been stretching his oil changes to 9,000 and 10,000 miles on a driving pattern that was almost entirely stop-and-go surface street and…
A Kia Sorento owner came into our service bay last April after a hydroplaning event on US-35 westbound near the Huber Heights interchange during a heavy afternoon rain. She had been running all-season tires that had 28,000 miles on them and had been planning to replace them before summer. The hydroplaning event caused her to…
A Kia Sorento came into our service bay last month for a routine oil change. The owner had no specific concerns and the vehicle felt completely normal on his daily commute on Old Troy Pike and the I-70 corridor toward Columbus. During the multi-point inspection that accompanies every oil change at Kia of Dayton, our…
The Patterson family drove up from Cincinnati last spring for their first visit to the National Museum of the U.S. Air Force on Springfield Street in Fairborn. They were in a rented sedan with no driver assistance features and spent the better part of an hour navigating the SR-4 and Springfield Street interchange, managing merge…
Last month, a Kia EV3 owner came in from Vandalia six weeks after taking delivery after noticing his displayed range had been consistently lower than the EPA estimate from the first week of ownership. He had assumed the gap was normal and hadn’t raised it at delivery because he didn’t know what questions to ask…
Last month, a Kia Sportage owner came in from Trotwood after noticing he had been filling up noticeably more often over the past several months without any change in his driving routine. He assumed fuel prices had simply shifted his perception and kept driving his normal commute on I-70 and through the Huber Heights surface…
Last month, a Sorento owner came in from Vandalia after realizing she had skipped three consecutive oil changes over the past year and a half. Between a busy schedule, the cost of each individual service visit, and the mental friction of scheduling, she had simply let it slide. When she finally came in, the oil…
